About Us

Onetree Is a hospitality concept designed for modern travelers. We curate Beautiful spaces that are more than designed with the culture of a boutique Hotels and the local ambience Of vacation rentals- we are the perfect destination for your next staycation. We offer various amenities and services for you, we strive to make your time away from home the most worthwhile. We have different properties in three locations- Delhi,Pune, and Gurugram.

Please review the below-mentioned terms and conditions carefully as they outline the basis on which bookings for One Tree BNB Private Limited are accepted. These terms apply to bookings made directly through our website and other online platforms.

By using our website, you agree to be bound by the below-mentioned terms and conditions:

House Rules:

  • Check-in & Check-out timings (INDIA): 02:00 pm to 11:00 am
  • Check-in & Check-out timings (UAE): 03:00 pm to 11:00 am
  • Food: We don’t provide food at any of our locations.
  • Key Responsibility: Please handle the keys with care. Lost or damaged keys will incur a charge of INR 1000.
  • Water Conservation: Please conserve water by avoiding unnecessary water usage.
  • Hot Water Usage: To ensure hot water availability, please turn on the water geyser 10-15 minutes before use.
  • Energy Conservation: Please switch off air conditioners when not in use to conserve energy.
  • Food Consumption: To maintain cleanliness, please refrain from consuming food in the rooms or bedrooms. Any damage to the bedding, such as stains, will incur dry cleaning or replacement charges.
  • Smoking Policy: Smoking is strictly prohibited inside the apartment. Only outdoor areas are available for smoking.
  • Noise Policy: Please be mindful of our neighbours and avoid loud noise or music after 10 PM.
  • Gatherings and Parties: Gatherings, parties, and celebrations are not permitted at the property.
  • Visitor Policy: Non-resident guests are not allowed between 10 PM and 8 AM.
  • Pet Policy: Pets are not allowed at our locations.
  • Child Policy: Children above the age of 8 years will be charged as an additional guest.
  • Identification Requirements: Under Indian law, we require a copy of the passport and visa for non-Indian guests and a valid ID proof for Indian guests.

Early Check-In:

  • Early Check-In: Early check-in is not permitted at any of our locations.

Cancellation Policy:

  • Cancellation More Than 15 Days Before Check-In: A 100% refund will be issued for cancellations made more than 15 days before the scheduled check-in date.
  • Cancellation Within 15 Days of Check-In: No refund will be issued for bookings/cancellations made within 15 days of the scheduled check-in date.

Booking Conditions:

  • Advance Payment: A 100% advance payment is required to confirm your booking.
  • Age Restriction: The primary guest must be at least 18 years old.
  • Identification: A valid photo ID, such as an Aadhaar card, Voter ID card, Driving License, or Passport, must be presented upon check-in.

Any violation of the above-mentioned terms and conditions will lead to strict action being taken by One Tree BNB Private Limited

We reserve the right to modify these terms and conditions at any time. Any revisions will be effective upon posting to this page. Please note that certain parts or features of our website may be subject to additional terms and conditions, which will be communicated to you accordingly.